STK Smash — account and data deletion
Request deletion of your STK Smash account and associated identifiable personal data, including account-linked progress, rewards and country-ranking information, by emailing contact@exstk.com. Use the button below and include your game account identifier or Apple/Google sign-in email where available. We may verify ownership before processing the request. Do not send passwords or verification codes. Limited purchase, legal and security records may remain; this does not delete your Apple or Google account or automatically request a refund.
Request STK Smash account deletionChoose the route for your EX STK app below. STK Smash supports account and associated personal-data deletion requests. Other routes cover PLAY STK, CHESS STK, ZUMORA, Scanner STK and Magic Match STK, which has no STK account.
Delete your CHESS STK account
Open CHESS STK, use the account deletion option inside the app and follow its confirmation steps. If you cannot use that option, request deletion below.
Request CHESS STK deletionDelete your PLAY STK account
In PLAY STK, open Profile → Settings → Delete Account and follow the app’s instructions. You can also request deletion by email below.
Request PLAY STK deletionData covered and retained records
Account and data requests apply to information STK can identify and controls. Local documents and personal cloud copies in Scanner STK are managed on the device or in the user’s own cloud account. Limited legal, transaction, security and fraud-prevention records may be retained where necessary. Provider records may remain under their own policies. Contact STK about specific retained data.
Magic Match STK — data deletion
Magic Match STK does not provide an STK account, so there is no STK account to delete. You may request deletion of personal data that STK can identify and controls. Use the email button below and describe your request, device platform and any support or purchase reference relevant to it. STK may need additional information to locate device-linked data. Records controlled independently by Google AdMob, Apple or Google are governed by their own policies.
Request Magic Match STK data deletionRemoving an app or its local data may affect progress on your device. This does not by itself remove information held by service providers or request a store refund.
Scanner STK — account and data deletion
Request deletion of your Scanner STK account and identifiable personal data STK controls using the email link below. Include the account identifier or sign-in email where available. Manage documents on your device and any copies in your own iCloud or Google Drive account separately. Do not attach private documents to the deletion request. AI processing providers and store records may be subject to separate retention.
Request Scanner STK account & data deletionZUMORA Marble STK — player data
Request deletion of identifiable ZUMORA player data STK controls. Include a player identifier and platform where available. To manage your Google gaming or Apple Game Center connection and records, use the provider’s account controls. A request to STK does not delete your Google or Apple account or automatically remove platform-held game data.
Request ZUMORA player-data deletionAccount deletion may permanently remove your account, associated personal data, gameplay progress, customisation and access to items. PLAY STK points and rewards may also be affected. Review the app’s confirmation before proceeding. Limited records may be retained as described in our Privacy Policy. Deleting your STK account does not delete Apple or Google store records or automatically request a refund.
Need help?
Email contact@exstk.com with the game name and your request. For PLAY STK or CHESS STK, include an account email or user ID if available. Magic Match STK has no account ID; provide your device platform and details of the request. We may ask for information needed to identify data and verify the request. Never send passwords, verification codes or full payment card details.